As part of our new ‘Getting to Know’ series of blogs, we’re talking to key members of the Bruynzeel Storage team so you can get to know them a bit better. Today we are talking to Craig Rumbold the Project Account Manager South UK.
Let’s meet Craig
Describe your role at Bruynzeel Storage Systems.
I am the Southern Sales Manager UK in charge of new project account management, sales, strategy and play a key part in project management for my clients. On any given day I will be visiting various locations and clients to consult on amazing new solutions as well and working closely with people to come up with new ideas for project specific challenges. I also work very closely with our advanced design teams to help bring these new ideas to life.
Which part of working at Bruynzeel Storage Systems do you love most?
Coming from a long history within the design team myself, the part of my role that I love the most now is the development of solutions for customers. I love being able to say yes to customers and equally I love it when they are so happy or relieved that we are able to help with their challenges. I firmly believe that there is a solution for everything, it just takes some collaborative work with clients to help get there.
What’s your proudest accomplishment?
My proudest accomplishment so far has been to help with a project for the Palestine Exploration Fund, Greenwich. They were moving premises and were in desperate need for new products which were going to look after their collections properly. It was complex in many ways because of the premises they were in, and the complexity over design limitations of the property they were moving into. All taken into account we managed to give them the best possible capacity they could achieve and the end result is incredible.
What’s the biggest challenge you’ve overcome?
Don’t be too creative! Being creative is great but it can lead to making something more complicated than it needs to be. I have learnt that sometimes the simplest of solutions are right in front of you and are the perfect answer.
My greatest personal challenge
You can’t do everything! I do try, but no matter what you can’t do it all. I am a great team player and have always believed in the old “many hands make light work” or “when great minds come together, big ideas come to life” but I try to take everything on sometimes rather than using the team I have around me. I have had to learn to get help from others and working with our team brings a whole other level of capability to the table!
What are the three things you can’t work without?
- Multiple screens…… I have 3 and still need more!
- Fibre tip pens! Nothing works better for site surveys, maybe not the notes I leave for the design teams but I still think they are essential.
- An open mind. Many times in this role you need to think like your customer, like your competition and like your design teams. Being able to always look on the other side of a situation helps to ensure we can discover and achieve what a project needs or what a client would really like, even if they have already been told no you can’t.
As a kid what did you want to be when you grew up?
A farmer! I was obsessed with tractors and all things big on a farm. I also love animals and people often call me Dr Doolittle and firmly believe I speak to animals.